Marketplace/Help & Sourcing Guide
Help & Sourcing Guide
Find products, compare wholesale terms, and contact suppliers with a clear record of each step.
Find products and suppliers
Search the wholesale catalog by product, supplier, or category. Use the filters for price, minimum order quantity, stock, and supplier city. Open a product to review its current price, available quantity, and volume price tiers.
“Marketplace approved” means the business passed GawangPinas’s internal review. It does not certify the business or its products through a government agency.
Request a quote
For custom quantities or specifications, use Quotes (RFQs) or the request button on a product. Sign in as a buyer to send and track requests. Confirm the final price, minimum quantity, lead time, and delivery terms directly with the supplier.
Place an order
Add products to your cart, review the minimum quantities and estimated total, then continue to checkout. The payment method you choose is recorded with the order; GawangPinas does not process or hold escrow funds. Arrange payment and delivery with the seller.
Follow orders and notifications
After signing in, use Orders & Tracking to see seller-entered status updates. The Notifications page collects your account notices. These are platform updates, not live courier location tracking.
Returns, alerts & reviews
Open Returns & Issues or choose “Return/refund or report issue” from an order. Select the reason, describe the affected items, and optionally attach up to three photos. Your supplier posts decisions and responses in the request history. Refunds are arranged externally; a recorded refund reference is not a platform payment transfer.
In the catalog, apply your filters and choose “Save this search” to follow new matches. Product pages offer price-drop alerts and, when stock is below the minimum order, back-in-stock alerts. Manage subscriptions in Saved Searches & Alerts. Updates appear in your Shop notifications.
At checkout, choose an optional supplier-published delivery/pickup window. All times are Philippine time. Capacity is rechecked when ordering; if no window is listed, arrange fulfillment directly with the supplier.
After delivery, rate your supplier from the order and optionally attach up to three public review photos. Verified-purchase reviews and supplier replies appear on product and supplier pages. Never upload passwords, payment credentials, or other private information in a public review.
Need more help?
Use the contact page for account or marketplace questions. Do not include passwords, one-time codes, or payment credentials.